Brian Hilton Citroen

Dan Aylward

Great service and friendly people.I witnessed some absolute morons complain and winge about some very trivial things whilst i was there having my hilux serviced.The way these guys handled and processed things was very professional. Thanks Daniel

Aaron “Ace” Gordon

Awaiting Store Manager assistance to rectify issues with new car purchase.

David Drew

A had my car booked in to put on some accessories purchased with the car but not delivered. I confirmed a week prior that all parts were available. I continued with the booking. I picked the car up this morning and guess what - several of the items were not done citing they were out of stock. At first they blamed the Sales people. I wasted a lunch break confirming stock, and was an hour late to work this morning. Now I will have to arrange a day again to get the last items installed. The whole dealings with Brian Hilton Motor Group are the same. Their issues are systemic and it really does not matter who you deal with you will get - very poor communication if at all, promises that fall short, and absolutely no accountability. Someone from the service departement was supposed to look into it and get back to me. As if that is going to happen. I am just frusted because the only places I can go for servicing locally are owned by Brian Hilton Motor Group. I saw the warning signs, and I stupidly still bought with them. Shame on me I guess. Update: just like ol' mate below, not long after I posted this I got a call from them saying that they found the part at Wyong, and the other parts mysteriosly turned up as well. The service notes say: no stock, ordered. Go figure. It shouldnt take a bad review to get some action. Get it right first time people...

Catherine Bridge

Terrible service experience, I had to contact Fair Trading and have still received no documentation for a car service conducted in February. Though i was told tgat they would email it to me. That was it’s first annual checkup after purchasing it and this was despite me paying over $400. Anywhere else is a better option imho.

Brendan Vowles

Hopeless wouldn't take my land cruiser there for anything. I asked for a quote 3x. I bought this up with reception. Did not receive a quote. If you don't want a quote for URGENT repairs go to Toyota wyong. Ended up going with a private mechanic who gave same day quote and did the job better than any mechanic there.