Jarvis Citroen

Karen Ross

Great customer service

Daniel B

My low km 308 started leaking oil. Jarvis were so busy it took 2 months to get it in for inspection. Multiple leaks but also found that due to bad engine design the timing belt now has to be changed twice as often (at my expense since it didn't fail in the recall period). Tech stated they would fix the oil leaks while changing the belt, specifically the ones from the sump and rocker cover. Another two months until the work could be done. Seemed ok but after a few more months I found it was still leaking oil, but not as much. Very difficult to get through, called and left messages numerous times but no call backs. Eventually got through, booked the car in again. On inspection, sump is still leaking. Jarvis admitted they never removed the sump or tried to fix the leak. On picking up the car they charged another $500 to finish the work they were supposed to do the first time.

Rick Vulcan

Went to pick up a part for my Peugeot today. Encountered the most discourteous and rude desk staff ever. I clearly stated "I'm after Michael from service about a part". Now I don't know anything about your business. After repeating myself to a rude desk staff several times, I was then asked, "what is it about? I said "a part" which I had already mentioned few times before. Then he paged Michael as if it was the most arduous thing he could have done that day. You sell Japanese cars for a living on a commission, pull your head in pelican. Customers pay your wages. Zero stars.

N B

I recently visited Jarvis Subaru Adelaide due to an issue with my car. As someone new to Australia and not very fluent in English, I was unsure about the car servicing process. Cooke’s professionalism and patience truly stood out. She explained everything clearly and guided me step by step, making sure I understood and felt comfortable. Thanks to her help, my car issues were resolved smoothly. I really appreciate her excellent service and support!

Noel Johnson

I found a very friendly group in reception, and the auto electrician did a good job trying to find a impossible problem, he was my 3rd auto electrcian in a week. At least he found the problem.Thank you for your help.